Frequently Asked Questions

I studied photojournalism at the University of the Arts London (UAL) before spending four years working as a staff photographer for a newspaper. In 1998, I went freelance and expanded my photography to include editorial work. I even shot a few weddings exploring different areas of photography.

In 2006, I returned to UAL to teach photojournalism and qualified as a teacher in 2009, gaining a Postgraduate Certificate in Learning and Teaching.

In 2017, I completed a Documentary Film Foundation course at Raindance, London.

I’m based in Bedford, but I work across the surrounding areas, including Milton Keynes, Cambridge, Northampton, and London. Unlike many photographers, I’m not geographically restricted—I go wherever the story takes me. Whether you need a brand-defining photoshoot, corporate headshots, or a cinematic video production, I’m available to work on location across Bedfordshire, Buckinghamshire, Hertfordshire, London and beyond. If your project needs expert visual storytelling, I’ll be there—wherever that may be.

I offer professional photography, video production, and training services for businesses and individuals.

🔹 Photography: I specialise in business headshots, creative headshots, environmental portraits, and photo stories—creating high-quality pictures — still and moving, that help your brand connect, engage and grow.

🔹 Video Production: From a 60-second cinematic Video Portrait to corporate videos, promotional content, event videography, interviews, and documentaries, I create engaging films that connect with your audience and tell compelling stories.

🔹 Training: I provide hands-on training to help you master visual storytelling. Whether you want to learn digital photography, get to know your digital camera, explore smartphone filmmaking, or dive into DSLR/mirrorless filmmaking, I offer expert guidance to enhance your creative skills.

I work across Bedford, London, and the surrounding areas, but I travel wherever the work takes me. If you need powerful visuals to elevate your brand or want to develop your photography and filmmaking skills, let’s talk.

I get it—I hate being photographed myself, so I know exactly how you feel. Many people don’t enjoy being in front of the camera, but that’s where I can help. My approach is relaxed, natural, and tailored to make you feel comfortable.

I take the time to understand you, your personality, and how you want to be seen. There’s no pressure, no forced posing—just a friendly, guided process to bring out your best, authentic self. Whether it’s a business headshot, environmental portrait, or a cinematic video portrait, I make the experience easy and even enjoyable.

Many of my clients start out nervous but end up loving the results. If you’re camera-shy, I promise you’re in good hands. Let’s create images that'll boost your confidence nd make you feel great!Item description

First and foremost, it’s not something to worry about. You’re in safe hands. I’ll guide you through the entire process to help get the best results from your photography/ video session including careful direction throughout the process.Item description

No, but I have in the past for a brief period while exploring different genres of photography. My style was very much reportage, influenced by my photojournalism background. I worked unobtrusively to capture genuine moments full of atmosphere and emotion —tears of joy, laughter and love, all crafted with care and to the highest technical quality.

Booking is really simple.

1. Select the page for the service you require—photography, video, or training.

2. Choose the package that best suits your needs.

3. Click the Buy Now button. You’ll be guided through the booking process, which includes making a 50% payment to secure your package.

If you have any questions before booking, feel free to get in touch. Email: hello@robjohns.info

I take great pride in delivering high-quality photography and video that aligns with your brief. My goal is to ensure you are fully satisfied with the final result. If there are any concerns, I will work with you to find a resolution—whether that’s a re-edit or, if necessary, a reshoot.

However, there are reasonable limitations to this guarantee. The satisfaction guarantee does not apply if:

• The client changes their mind about the concept after delivery.

• The work is rejected based on artistic or creative choices, provided it aligns with the agreed brief.

• The client fails to secure necessary permissions, model releases, or location access required for the shoot.

• The client does not provide essential props, products, or any agreed materials needed for the shoot.

• The client does not fully consider the deliverables required before booking, resulting in additional requests beyond the original scope.

• The client is unavailable for necessary communication, approvals, or scheduled shoots, affecting the project's outcome.

• Additional revisions or changes beyond the agreed scope are requested—these may incur extra costs.

• The client requests deliverables in a format or resolution not originally agreed upon.

• The request for resolution is made beyond 7 days after final delivery.

• External factors beyond my control (e.g., weather conditions, third-party involvement) affect the outcome.

• The client requests edits that compromise the integrity or quality of the work (e.g., excessive filtering, cropping, or modifications that degrade the final product).

The satisfaction guarantee applies only to work delivered as per the agreed brief. Any additional revisions, scope changes, or modifications beyond the original agreement may incur additional costs. Clients are responsible for timely communication, providing necessary materials, and ensuring realistic expectations based on the agreed project scope.

The guarantee is limited to re-edits or reshoots where appropriate, and refunds are not offered. My priority is to create work that truly represents your vision while maintaining the highest professional standards.

Yes. Every project is covered by a contract to ensure clarity and professionalism. The contract outlines the scope of work, deliverables, payment terms, usage rights, and responsibilities for both parties. It protects both you as the client and me as the creator, ensuring expectations are clear from the outset.

Before any work begins, I’ll provide the contract for review, and I’m happy to answer any questions you may have. This helps ensure a smooth working process with no surprises.

No, I do not supply RAW photos or unedited video footage. In professional photography and filmmaking, RAW files are considered the digital equivalent of a film negative—they contain all the raw data captured by the camera but require processing to bring out their full quality. Just as photographers don’t hand over film negatives, RAW files are not provided as standard industry practice.

RAW files also serve as proof of authorship, ensuring the integrity and originality of my work. They are of no use to anyone without specialist software to process and extract file formats suitable for common use. They require professional editing to achieve the final look that meets creative vision and high production standards.

The final edited images or videos you receive are carefully edited to reflect my professional style and expertise, delivered in high-quality formats suitable for your needs. If you require specific edits or formats, I’m happy to discuss tailored options to meet your requirements. Charges may apply.

Yes, I offer training on photography and video production as well as storytelling for businesses to help improve their visual content. Full details are on the Training page. If you have any questions, please ask.

I’m not a scriptwriter but I can offer some guidance. For best results, I would recommend working with a professional scriptwriter who will be able to deliver the very best quality your campaign deserve.

Studio Sessions take place on the last Friday of every month. These are creative sessions where I collaborate with people willing to model while I test new techniques, explore concepts, and refine my style. It’s a space for experimentation, artistic growth, and most importantly, feeding the soul.